Privacy Policy

Effective Date: July 8, 2026

Great Escape Shop (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information when you visit our website, make a reservation, use our digital guest guidebooks, or interact with us.

Information We Collect

We may collect the following information:

Name
Email address
Phone number
Mailing address (when needed for reservations or payments)
Reservation details, including stay dates and property information
Communication preferences
Information you provide when contacting us, submitting forms, leaving reviews, or responding to surveys
Website usage information, such as pages visited and interactions with our website

How We Collect Information

We collect information when you:

Make a direct reservation through our website
Contact us through our website, email, phone, or messaging platforms
Complete our digital guest guidebook forms through Touch Stay
Subscribe to receive updates, promotions, or travel information
Provide feedback, reviews, or survey responses

How We Use Your Information

We may use your information to:

Process and manage reservations
Provide check-in instructions and important stay information
Communicate with you before, during, and after your stay
Respond to questions or requests
Improve our guest experience and services
Send important updates related to your reservation
Provide optional marketing communications, including special offers, travel tips, seasonal updates, and information about Great Escape Shop properties

Marketing Communications

With your permission, we may send you promotional emails or text messages about Great Escape Shop offers, new properties, seasonal availability, and vacation inspiration.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails. You may opt out of text messages by following the instructions provided in the message or replying “STOP.”

We do not send marketing communications to guests who have not provided appropriate consent.

Digital Guest Guidebooks

We use Touch Stay to provide digital guidebooks that include information about your stay, local recommendations, and property details.

If you provide your contact information through our guidebook forms, we may use that information to communicate with you regarding your stay and, if you opt in, to send marketing communications.

How We Share Your Information

We may share your information with trusted service providers who help us operate our business, including:

Reservation and booking platforms
Payment processors
Digital guidebook providers
Website and technology providers
Communication and marketing service providers
Cleaning, maintenance, or guest support providers when necessary to provide services related to your stay

We do not sell your personal information.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, and enhance your experience. These tools may collect information such as browser type, device information, and pages visited.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or misuse. However, no method of electronic transmission or storage is completely secure.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

Request access to the information we have collected about you
Request correction of inaccurate information
Request deletion of your personal information where applicable
Withdraw consent for marketing communications

To make a privacy request, please contact us using the information below.

Children’s Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

Great Escape Shop
Email: owen@greatescapeshop.com
Website: www.greatescapeshop.com